Privacy Policy

Last updated: 1/27/2026

1. Information We Collect

When you interact with our LINE chatbot service, we may collect the following information:

  • LINE user ID and profile information (display name, profile picture)
  • Messages you send to our chatbot
  • Usage data and interaction patterns
  • Technical information about your device and connection

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our chatbot services
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety, or that of others
  • With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal information
  • Right to rectify inaccurate personal information
  • Right to erase your personal information
  • Right to restrict processing of your personal information
  • Right to data portability
  • Right to object to processing

7. Third-Party Services

Our service integrates with LINE Messaging API and may use other third-party services. These services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]
Address: 693 Soi Ladprao 71 Sapansong Wongtonglang Bangkok 10310
Phone: 02-114-7282